Shipping policy


● There are machine files only – NOT a finished item. All designs in my shop are digitized by myself, hand digitizing only.

● Commercial use is allowed on tangible products only!

● It is against the law to redistribute these digital files including sharing, reselling or copying.

● Avaliable embroidery formats are DST, EXP, HUS, JEF, PES, XXX, VIP, VP3. You will receive Instant download file (zip archive). You will NEED a program to unzip it (like 7ZIP program) and embroidery machine to stitch the design.

Refund / Return policy

We stand behind our products and your satisfaction with them is important to us. However, because embroidery designs are digital goods delivered via Internet download we generally offer no refunds.

If you change your mind about your purchase and you have not downloaded the design, we will happily issue you a refund upon your request.

Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Email me for support

Refund requests, if any, must be made within thirty (30) days of your original purchase.

Need help?

Contact me at for questions related to refunds and returns.